• Bookings and enquiries can be in send to us via Email or Online Reservation / Enquiry Form.

• Fill up the Reservation / Enquiry Form and on receiving your reservation form Our Team will inform you on your confirmation status with a price / quote for your tours / transfers within an hour to 1 business days (sometimes it might take 3 days if there are holidays falling on that week or weekend).

• In order to handle your enquiry or reservation efficiently, please provide detailed information such as Flight details, Date & time and Passenger details Name list in full, no. of passenger (adult / child), number and size of luggage.

• Please get quote for the tours or transfer destinations not listed.

Deposit / Payment

• Once the tours or transfers are confirmed, we will send you an invoice & email containing a link where you can choose to make your payment by Credit Card (Master / Visa / Amex & etc.) or Wire Transfer with other details for your tours or transfers.
  
  
• A deposit 25% to 50% (depending on the tour / transfer booked) from the total cost or full payment is required to secure your booking and the balance must be paid on / before the date we assign later. (An email containing a deposit / payment link will be sent to you once we have confirmed your booking with an invoice attached).
  
  
• If deposit amount less than MYR300, full settlement is required.
  
  
• All rates published in our website is nett & correct, after submitting the reservation form, please process to the deposit., we have clearly stated what the guest should do or not.
  
  
• The invoice will show the exact rates of the tours or transfer service (if there is a discount for the tour booked, it will show in your Invoice), what you have seen in our website. It won't be any different from what we have published.

Payment Methods